Vision Store Support Officer Job at Vision

We’re Looking to hire, Vision Store Support Officer Job at Vision Australia June 2022

1. Vision Store Support Officer Job
2. Kooyong, VIC, Australia
3. Full-Time

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About Company

Leading national supplier of services for blindness and low vision in Australia is Vision Australia. We collaborate with Australians who are blind or have low vision to enable them to realise the life goals they have set for themselves. Job Opening at Vision Australia for a Store Support Officer June 2022

More than 25,500 people, from all walks of life and circumstances, are supported by us. In addition to outreach initiatives in the Northern Territory and Tasmania, we carry out this work through 35 Vision Australia centres located in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia, and Western Australia. We are a non-profit organisation that plays a significant role in the global blindness community as both a participant and a partner.  to aid those with limited vision or blindness in living the lives they choose. We listen, adapt, and learn with honesty and professionalism, and we show the utmost respect to our customers and one another. Create equitable opportunity so that those who are blind or have low vision can go to school, find employment, and maintain their level of independence as they see fit. In accordance with the United Nations Convention on the Rights of Persons with Disabilities, Vision Australia has published a Human Rights Statement to demonstrate its dedication to advancing the rights of those who are blind or have low vision. They establish who we are as a company, control how we connect with one another, and determine how we operate with clients.

Vision Store Support Officer Job at Vision

Job Responsibilities

This is a customer service-focused position that will have you interacting with clientele, undertaking administrative tasks and assisting with the day-to-day operations of the Vision Store to provide assistive technologies to those who are blind or low vision. You will also collaborate with key stakeholders both internally and externally in order to achieve solution and goal-based sales targets. If you want to make a difference and become a part of a team that supports a future where people who are blind or have low vision can live an independent life, then this is the role for you!

• Support general customer inquiries in multiple channels including; face to face, phone, email;
• Process equipment claims for MAC, DVA, NDIS and other funded sales;
• Administration of online communication platforms for the Vision Store team;
• Process equipment returns and refunds.

Job Requirement

• Certificate IV in Business Administration or equivalent experience;
• Experience in high level administration and customer service / Vision Store role;
• High proficiency in online customer support platforms;
• Proficiency in all Microsoft applications.

Apply now