Insights Manager Job at Zurich Australia June 2022

We’re Looking to hire, Insights Manager Job at Zurich Australia June 2022

1. Insights Manager Job
2. Australia
3. Full-Time

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About Company

Leading multi-line insurance Zurich provides client service in both local and international markets. It has around 56,000 people and operates in more than 210 countries and territories, offering a wide variety of life and property insurance products and services. Individuals, small enterprises, mid-sized and large firms, as well as global corporations, are among Zurich's clients.

Who we are, who our stakeholders are, and the influence we hope to make on the world are all outlined in our new purpose. It's a progression. It advances our legacy and more accurately reflects how we meet the requirements of society, our partners, and our customers.

For the past 150 years, we have gone above and beyond to safeguard the people who have placed their trust in us. We are aware of the profound changes taking place in our societies, whether they are being caused by climate change or the impact of technology on our jobs and way of life. We are committed to establishing a future in which we can all prosper at this time of unimaginable change. June 2022: Insights Manager Position at Zurich Australia.

Job Responsibilities

• In this diverse role, you will be responsible for delivering insight analytics and reporting across the Insurance platforms. You will drive process change and improvement through the analysis of complaint data, uncovering root causes of complaint drivers and identifying possible systemic issues. Collaborating with a range of stakeholders, you will also present data to Executive Management to enable business units to understand and solve customers’ pain points and meet complaint reduction targets.

Job Requirement

• Strong experience within the Life Insurance sector
• Solid knowledge of RG271 principles
• Analytical mindset and innate ability to interpret data
• Excellent communication and stakeholder management skills
• Knowledge of ASIC regulations
• Advanced Excel skills
• Salesforce experience would be beneficia

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