Customer Relations Field Officer Job at Wannon Water AU June 2022

We’re Looking to hire, Customer Relations Field Officer Job at Wannon Water AU June 2022

1. Customer Relations Field Officer Job
2. Warrnambool, Australia
3. Full-Time

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About Company

We provide our customers with clean, fresh drinking water every day throughout South West Victoria. We also collect trade trash and sewage, which we process and release safely back into the environment. Wannon Water, a significant regional organisation, aspires to be a powerful community partner, enhancing the health and prosperity of the area as a whole. 34 communities, including residential, commercial, industrial, and rural clients, are served by our services. With 212 employees, Wannon Water is able to carry out its mission of providing water and sewerage services and enhancing the lives of people in South West Victoria because to their combined expertise of more than 1,500 years.

When you work for Wannon Water, you'll have a real chance to develop your skills, add to your experience, and take on satisfying challenges. We pledge to make gender equity a commercial and cultural norm by collaborating with the larger community. It's just morally appropriate to do so. To ensure that our workforce is representative of the community we serve, we encourage family-friendly working hours and leave policies in addition to embracing all types of diversity. We offer initiatives to recognise and display exceptional work and initiative, a variety of professional development opportunities, and a mix of age groups and cultural diversity, making working here a terrific lifestyle decision. Wannon Water AU Job for Customer Relations Field Officer June 2022

Job Responsibilities

• The Customer Relations Field Officer provides efficient and effective customer service in conjunction with the rest of the Customer Relations Team while completing property site/field visits in communities with the Wannon Water District.
• As a member of the Customer Relations Team, you will source and provide accurate and timely information and responses to requests lodged, utilising a wide variety of water industry related knowledge, information and formalised procedures to ensure customer expectations are met where possible. This permanent part time position is scheduled for work on Tuesdays, Wednesdays and Thursdays for a total of 42 hours per fortnight.

Job Requirement

• This position requires you to gain co-operation from internal and external parties and to engage effectively with customers in an empathic manner.
• You have a sound ability to use a variety of computer software both in the office and remotely whilst in the field. You will be managing time, planning and organising work and you must hold a current drivers licence and be willing to drive a vehicle for periods of time.
• It is essential that you have one to two years of relevant experience working in a customer or community focused position. 
• This is an exciting opportunity working in a vibrant and supportive team environment.

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