Claims Capability Coach Job at Australian Retirement Trust AU
Claims Capability Coach Job at Australian Retirement Trust AU
We’re Looking to hire,Claims Capability Coach Job at Australian Retirement Trust AU
- Claims Capability Coach Job
- Central Plaza 3 70 Eagle Street, Brisbane, Queensland, 4000, Australia
- Full-Time
About Company
Every day is an opportunity to make a positive difference in the lives of more than 2 million members if you work with Australian Retirement Trust.
Claims Capability Coach Job at Australian Retirement Trust AU
The super fund created by the union of Sunsuper and QSuper is known as the Australian Retirement Trust. We are delighted to manage more than $200 billion in retirement savings as one of Australia's largest superannuation funds.
We work hard to inspire and empower our members, and our employees reflect that diversity and individuality. Because of our inclusive workplace environment, you will feel respected and heard and be free to be who you truly are every day.
Job Responsibilities
- Work with Claims Managers to identify their individual strengths and coach them successfully
- Coach claims managers on new and in flight claims to facilitate a holistic approach to claims management
- Develop specific coaching plans with Claims Managers to target key development areas
- Lead group coaching sessions and other forums in order to facilitate peer learning and collaboration
- Provide regular reporting on trends and individual progress found in coaching and training delivery
Job Requirement
- Tertiary qualification or industry related qualifications
- Coaching and training qualifications (highly desirable)
- Knowledge and experience in the application of coaching models including the GROW coaching model (highly desirable)
- Proficient in the holistic management of life insurance claims
- Ability to design coaching interventions to achieve desired claims outcomes
- Ability to identify and proactively manage issues and potential risks associated with capability activities
- Demonstrated ability to plan, arrange priorities and utilise time to maximise personal output and effectiveness
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