Business Process Design Manager Job at KPMG

We’re Looking to hire, Business Process Design Manager Job at KPMG Australia June 2022

1. Business Process Design Manager Job
2. Melbourne, Sydney, Australia
3. Full-Time

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About Company

We are a network of professional businesses operating on a global scale that offer a comprehensive range of services to businesses in a variety of sectors, including government and not-for-profit organisations.

Our specialties include Deals, Tax & Legal, Management Consulting, Innovation & Digital Solutions, and Audit, Assurance & Risk Consulting. KPMG Enterprise also customises its services to address the particular requirements of mid-sized, rapidly expanding, and family-owned enterprises. June 2022: Business Process Design Manager position at KPMG Australia.

With more than 236,000 partners and staff working in member companies worldwide, KPMG businesses operate in 144 countries and territories. Each KPMG firm identifies itself as a separate, legally independent business.  Each KPMG member firm is in charge of taking care of its own debts and liabilities. Private English company limited by guarantee KPMG International Limited. Client services are not offered by KPMG International Limited or its affiliates. The dynamic way that KPMG advises clients in a world that is driven by technology is mixed with a strong history of professionalism and ethics in Australia. With offices across the nation, we employ almost 10,000 individuals, including more than 600 partners. We have worked with prominent firms to solve complicated problems, drive change, disrupt industries, and expand thanks to our extensive knowledge. Our approach is built on teamwork and creativity, and our employees strive to deliver real, long-lasting value for our clients.

Business Process Design Manager Job at KPMG

Job Responsibilities

• Drive alignment and document core L2/3 processes across the new CTG organisation. Documentation is to be fit for purpose to ensure hand-offs are clear, but is easily digested and referenced.
• Utilise the relevant Service Design skill of capturing a more wholistic lens of the Customer & User ecosystem of how CTG operates together to bring to life our new ways of working and delivering outcomes
• Design & execute exec summary versions for required stakeholders & online content
• Ensure interlocks with Divisional dependencies are defined and endorsed to embed a clear way of working.
• Complete a RACI model for core processes
• Design & Execute CTG’s Playbook which includes Purpose, Processes & People across our core CTG Functions
• Ensure the Connect Tech Group, core stakeholders and new starters utilise and respond to the documented processes and hand-offs
• Implement fun and engaging ways to drive a culture of continuous improvement and compliance to CTG’s core processes
• Drive awareness and fit for purpose documentation of the Solution Development Lifecycle and how CTG implements it.
• Be able to build relationships quickly with many different stakeholders and coach them in an effective style that drives compliance, but not resentment to processes
• Facilitate engaging online and in person workshops and training sessions to ensure alignment and outcomes are achieved
• Liaison with external team members (e.g. project manager, business subject matter experts, product managers, product owners) in the production of a finished product.
• Documentation of end to end process design in a visual way to support communication and education of stakeholders to drive real change.

Job Requirement

• 5 years experience in embedding process change within an organisation, demonstrating how you coach team members to support continuous improvement
• experience working in process design, or design thinking
• Understanding and ability to execute on process design, constructing process in a way that is digestible to stakeholders
• Process experience in Agile delivery environments
• Ability to prepare and conduct training sessions
• Experience from professional services is preferable but not essential
• Exceptional verbal and written communication skills
• Proven ability to work autonomously, dealing with conflicting priorities and monitoring own workload in a timely and effective manner

Apply now