Digital Analyst Job at Beyond Bank

We’re Looking to hire, Digital Analyst Job at Beyond Bank Australia AUG 2022.

1. Digital Analyst Job
2. Australia
3. Full-Time

Apply now

About Company

One of the biggest mutual banks in the nation that is 100% owned by its customers is called Beyond Bank, which started as a credit union. People who felt left behind by a financial system that didn't satisfy their needs or expectations gave birth to us more than 60 years ago. Our goal is to be the best bank for relationships, not the biggest bank. We work hard to add value for our clients, our communities, and ourselves in order to change lives. AUG 2022: Beyond Bank Australia is hiring a digital analyst.

There are no conflicting interests because our customers are also our stockholders. Better rates, fairer fees, ethical lending, top-notch customer service, and our multi-award-winning internet banking and mobile app all go back to the client. Everything we do is for the good of our clients and the communities they live in. We are aware that we prosper along with our clients and local communities.

Job Responsibilities 

• Analysing, identifying, and recommend approaches to deliver the goals and strategic objectives of digital projects and business initiatives.
• Analysing and understanding internal processes and how they can be shaped to improve the customer experience and growth through digital channels
• Reporting on the team’s performance, ensuring deliverables are consistent with the business expectation
• Collaborating with and guiding internal and external stakeholders
• Capturing and understanding business requirements from relevant business groups
• Research and development activity that focusses on digital innovation
• Analysing and reporting on customer feedback to identify trends and opportunities across our digital platforms
• Providing support to testing including test case creation, reporting and hands-on testing

Job Requirement

• Obsessed with the digital space, customer-focussed, driven, energetic and a team player
• Qualified via a relevant tertiary qualification or 5+ years’ experience in a Digital Analyst role
• Skilled in the world of Google Analytics and other digital reporting tools
• Able to communicate effectively, both verbal and written e.g. dealing with multiple stakeholders with varied levels of technical knowledge
• Experienced in UX methodologies and processes, including: Personas, User Journeys, Use Cases, interactive Visual Prototypes, User testing, and Focus groups
• Committed with a strong ownership of work and sharp attention to detail

Apply now